Privacy Policy

This policy explains how Shelf Wright collects, uses and protects personal information when you visit our website, contact us or place an order.

Information we collect

We may collect your name, billing and delivery addresses, email address, telephone number, order and payment information, account details, communications with us, device information, IP address and information about how you use the website.

How we use information

We use personal information to process and deliver orders, take payment, provide customer service, prevent fraud, maintain website security, comply with legal obligations, improve our products and website, and send marketing where you have consented or where otherwise permitted by law.

Legal bases

Depending on the activity, we process information because it is necessary to perform a contract, comply with a legal obligation, pursue legitimate business interests or because you have given consent.

Service providers

We share information only where reasonably necessary with providers such as Shopify, payment processors, delivery companies, IT and security providers, professional advisers, analytics providers and marketing services. Appropriate safeguards are used where information is transferred internationally.

Shopify

Our store is hosted by Shopify. Shopify processes information needed to operate the storefront, checkout and related services, and its own privacy information also applies to that processing.

Cookies

Essential cookies help the website function. Analytics, personalisation or advertising cookies are used only in accordance with your choices and applicable law. You can review your options through the Cookie Preferences link.

Retention

We keep information only for as long as reasonably necessary for the purposes described above, including legal, tax, accounting, fraud-prevention and customer-service requirements.

Your rights

Under UK data protection law, you may have rights to access, correct, erase, restrict or object to the use of your information and to request data portability. Where processing is based on consent, you may withdraw consent at any time. These rights can be subject to legal limits.

Contact and complaints

To ask a privacy question or exercise a right, email shelfwright@gmail.com. You also have the right to complain to the UK Information Commissioner's Office.